Return & Refund Policy

1. Returns

You may request a return within 30 days of receiving your item.

To be eligible for a return:

  • The item must be unused and in original condition

  • Original packaging must be intact

2. Non-Returnable Items

Certain items may be non-returnable for hygiene or customization reasons.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method.

4. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 48 hours with photo evidence.

6. Contact

For returns and refunds, contact:
📧 service.rinq@gmail.com